An Update on the South Hams Waste and Recycling Service

From South Hams District Council


Since announcing that the South Hams’ waste and recycling service would be coming back in-house to be run by the Council again from 3 October, we’re now in a position to provide you with an update on what we’ve been doing.

What We’ve Been Doing

Our officers have been working extremely hard to make sure that the transition from FCC Environment to an in-house service is a smooth one. It’s essential that the service is compliant, legal and safe from day one. To make that happen, there’s a huge amount to get ready in time; everything from obtaining the environmental permits to engaging with staff to ensure they know what to expect when joining the Council. Our team are doing everything they possibly can to make sure that the service runs as smoothly as possible.

What to Expect on Day One

Initially, the service will run as it is now, and the Council will inherit the same challenges that have faced FCC Environment. In the short term, there will be no noticeable changes to the service, only that South Hams District Council will be operating the service.

In parallel with the work to make sure the service is working safely from day one, officers are also undertaking work to improve the service.

How you can help us

We understand that the challenges with our waste service began when the new rounds were introduced.

We’re looking at all of the service data that FCC have provided, but understand that residents, Councillors, Towns and Parishes will be pivotal in helping us to improve the service; many residents have already dutifully reported to us when they have had missed collections and we are asking them to continue doing so on our website here.

However, if you as a town or parish council are aware of specific waste and recycling collection problems in your area ahead of the service coming in-house, we’d appreciate hearing from you.

  • Are there particular streets, estates or areas that have had recurring problems with collections?
  • Do you know of residents who have assisted collections and have had problems?
  • Are there other issues affecting the service?

Please let us know by dropping us an email to wastefeedback@swdevon.gov.uk

 

 

An urgent message to the Parish

An urgent message to all residents, part-time homeowners, campsites, and businesses in the parish:

National and local government guidance, backed up by Devon and Somerset Fire and Rescue Service, urges everyone to be vigilant and not burn bonfires or light BBQs on beaches, cliff-tops or fields until further notice.

All our beaches are private and require visitors to respect the notices forbidding fires, camping and overnight stays.

The use of single throw-away BBQs is irresponsible and risks injury to others as well as potentially devastating fire damage.

Please make clear to your visitors and customers that they should not be used.

Glass and other refuse dumped on our beaches and lanes is an added hazard to health and safety. Everyone should take rubbish home if it cannot be safely disposed of in public waste bins.

We all wish to enjoy our beautiful parish and continue to welcome visitors to the area. Please help ensure we are all safe and secure this summer by taking responsibility for our actions and those of others.

East Portlemouth Parish Council

Service Update — South Hams Recycling and Waste

On 12th July 2022, a joint statement about the recycling, waste, street and toilet cleaning services of the South Hams was issued by South Hams District Council and FCC Environment Limited

“This morning the Executive of South Hams District Council considered a report, with advice from the Council’s Waste Working Group, advising that the authority and FCC Environment have reached mutual agreement to end their contract for waste, recycling, street and toilet cleaning services.

“Both parties agree that the past few years have presented a number of extremely challenging circumstances. In the best interests of the residents of the South Hams, it is proposed that the services will be operated by the Council from Monday, 3 October, 2022.

“We will work closely together to ensure a smooth transfer of the services, and keep you informed as we make progress.

“The Executive are recommending that the Council approves the proposals when it meets on Thursday 14 July.”

Bridleway 21 (Wood Lane) Temporary Closure

The Public Rights of Way Warden of Devon Highways and Traffic Management has informed us that there will be a temporary closure at the northern end of Wood Lane, from Monday 11th July until Friday 15th July, to enable contractors to repair the wash out from recent storms. The official notice states:


ROAD TRAFFIC REGULATION ACT 1984

 SECTION 14

 DEVON COUNTY COUNCIL

 TEMPORARY PROHIBITION OF TRAFFIC

DEVON COUNTY COUNCIL hereby gives NOTICE that:

From:  MONDAY, 11th JULY 2022

To:      FRIDAY, 15th JULY 2022 both dates inclusive.

No persons and/or horse riders shall proceed on the following public right of way except for access to land or premises on or adjacent to that length of way.

Public right of way affected:
PUBLIC BRIDLEWAY NO. 21, EAST PORTLEMOUTH aka Wood Lane, from its junction with the South Pool to Goodshelter Cross Road to its junction with East Portlemouth Public Bridleway No. 23 – see red dashes on the adjacent plan.

The closure is necessary to enable repairs to the Bridleway surface to be undertaken safely.

The restriction shall remain in force for the above period or until the works have been completed, whichever is the sooner.

There is no reasonable alternative route.

Further information may be obtained by contacting Paul McFadden on 0345 155 1004

Dated: 7th July 2022

Click here for a map showing East Portlemouth BR 21 Closure Plan.

New Online Website Scam-Checking Tool

From the “Get Safe Online Team” via a Devon & Cornwall Neighbourhood Alert


Get Safe Online has partnered with Cifas, the UK’s leading fraud prevention service, to launch ‘Check a Website’.

‘Check a Website’ is a new, easy-to-use online tool which helps determine whether a website is likely to be legitimate or a scam — before you visit it. It is hoped to prevent thousands of people in the UK falling victim to unwanted online scams every year.

To use, simply type in the address of the website you want to check, and your results will appear within seconds. To try it out simply visit www.getsafeonline.org/checkawebsite/

NHS Walk-in Vaccination Centre in Dartmouth on Thursday 7th July

Devon County Council announced that “Once again, we will be supporting the NHS at a walk-in vaccination clinic in Dartmouth later this week.  We will be offering Covid-19 vaccinations and supporting advice, for all eligible age group, in accordance with current guidance, on:
Thursday, 7 July, 2022
11.00 am – 5.30 pm
Dartmouth Community Café, Market Square, Dartmouth TQ6 9SE”

 

New Electric Car Charge Points in Dartmouth

South Hams District Council released the following about car charging in Dartmouth and across Devon on 20th June 2022:

The first of 80 new Electric Vehicle (EV) charge points planned for 38 public car parks across Devon are now ready for public use in Dartmouth’s Mayors Avenue Car Park.

EV charge points at the South Hams District Council owned car park are now available to be used by the public. It’ll be possible to charge two vehicles at one time; the two charging bays are fully accessible, converted from three regular parking spaces, available for the sole use of electric vehicle charging.

Cllr Tom Holway, South Hams District Council’s Executive Member for Climate Change and Biodiversity, said: “Since declaring our Climate Emergency, South Hams District Council has been committed to working with our partners through the Devon Climate Emergency Response Group to aim to reduce carbon emissions across the South Hams district to net zero by 2050.

“Infrastructure projects such as this are vital to being able to reach that goal. We need to be able to encourage residents and visitors alike to make more sustainable choices; projects like these facilitate those choices and help to make net zero a realistic and achievable target.”

The charging point scheme is being rolled out across 38 public car parks in the county over the next 12 months. The scheme is being delivered through a partnership of Devon County Council, South Hams District Council, West Devon Borough Council, North Devon Council, Teignbridge District Council, East Devon District Council and ScottishPower on behalf of Devon Climate Emergency (DCE).

The remaining sites will be installed in phases this summer.

Powered by the renewable energy through a green tariff, the charge points are compatible with all makes of EVs and will fully charge a 50 kWh battery in two to four hours, providing a range of up to 200 miles depending on vehicle specification.

The rate of charge is dictated by the vehicle’s inverter however these chargers can deliver enough electricity for up to 88 miles of travel in one hour. This means the points are ideal for both shorter stops, such as shopping trips, and regular charges by residents. As these points are for public use, they are also available for visitors of Devon wishing to charge their electric vehicle.

The cost to fully charge a 50 kWh battery, providing a range of up to 200 miles, would be in the region of £17.50.

Councillor Andrea Davis, Devon County Council’s Cabinet Member for Climate Change, Environment and Transport said:“When seeking to reduce Devon’s carbon emissions it is essential that we provide the tools which will enable our residents to access certain lifestyle changes. On-road transportation makes up a large percentage of Devon’s carbon emissions, meaning taking petrol and diesel cars off the roads could make a significant impact towards our goal of net zero by 2050.

“Providing reliable electric vehicle charging points helps us to facilitate our community’s involvement in reducing their personal carbon footprints, from which everyone will benefit.”

ScottishPower’s Smart Solutions Director, Chris Carberry said: “ScottishPower is excited to be working with Devon and all the project partners involved in the Deletti programme. This is one of many such projects that demonstrates our commitment to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down cost, all to deliver a better future, quicker for everyone.”

Through the scheme, nine car parks in the South Hams will get new charging points, including in Totnes, Kingsbridge, Salcombe and Modbury.

These charging points are part of the larger DELETTI programme, a £1.3 million project which is being largely funded by the European Regional Development Fund.

It’s an essential part of Devon’s Carbon Plan, the county’s road-map to net-zero, which is being published by the DCE this summer.

The Plan calls for the ‘decarbonisation’ of on-road transportation which causes almost 30 per cent of Devon’s carbon emissions.

 

Warning issued in Devon over scam caller pretending to be a Police Officer

Police, investigating reports of a phone scam which has led to two people in their 80’s handing over substantial sums of money, are appealing for information.

Officers are also warning residents in Devon to be vigilant of the scam, in which the caller is pretending to be a police officer.

Detectives say they have had an increased number of calls about this scam over the past few weeks – particularly in the Exeter, South Devon and the Plymouth areas.

In one case, the victim was persuaded to hand over more than £15,000, and more than £9,000 in another case.
As part of the scam, they were also asked to provide some of the money in foreign currency or purchase expensive watches only to then hand over.

It has been reported that the male caller pretends to be a person called ‘Sergeant Martin Spencer’ from the police in London, and he is investigating the unauthorised use of the person’s bank card.

He also advised that they should not tell anyone about the call, as it may jeopardise the police investigation.
Detective Inspector Guy Biggar said: “We are advising anyone who receives such a call not to give any personal information and hang up immediately.

“This type of call can be linked to courier fraud, where victims will be encouraged to withdraw funds from their bank account or give bank cards to a courier, arranged by the ‘police officer’ making the call under the guise of ‘assisting with a police investigation’.

“We will never contact people to ask for banking information or request that they withdraw money from an account to aid an investigation.”

He went on to say: “Fraudsters often target geographical areas where they know elderly or vulnerable people live, so we are asking that if you have family or friends who are vulnerable in any way, that you make them aware of this scam.”
If you have any information that could help the police with their enquiries or know someone who has received a call of this nature, please email 101@dc.police.uk or call 101, quoting CR/049562/22.

  • Police advise on receiving a scam call of this nature to terminate the call, wait five minutes and ensure you can hear a dial tone before calling 101, and then call your bank using the number found on the back of your card.
  • All reports of this nature also need to be reported to Action Fraud 0300 120 2040 or online https://www.actionfraud.police.uk/

SHDC Statement about Waste Service

South Hams District Council issued the following statement about Waste Service on 7th June 2022

A spokesperson for South Hams District Council, said: “The Council has taken legal advice and has written to FCC demanding that they rectify the situation as a matter of priority. The situation has gone on far too long and it urgently requires a resolution for residents.

“Unfortunately, the Council is unable to provide further details at this stage, but they will provide an update as soon as they are able to.

“At all stages, the Council has sought to work with the contractor to improve and resolve the situation.”

This was issued in response to a previous press statement issued by FCC Environment Limited.

Jubilee Week Waste and Recycling Collections

During the Queen’s Platinum Jubilee Holiday, and the subsequent week, the dates for the collection of waste and recycling across the South Hams will change. East Portlemouth’s normal collection on Thursday 2nd June moves to Saturday 4th and the next week’s Thursday 9th June to Friday 10th. Things should return to normal on Thursday 16th June. See the SHDC table below:

Recycling Dates over the Jubilee